This policy applies to the EasySchoolBus Android app, public website, regional dashboards, public school stores, payment services, messaging, notifications, analytics, and support services operated by Easy School Bus Management.
1. Who Uses the Service
EasySchoolBus serves schools, school districts, transportation providers, administrators, transportation directors, drivers, substitute drivers, parents and guardians. Children do not create independent accounts. Student information is supplied and managed by authorized adults and schools for transportation and related school services.
2. Information We Collect
- Account and contact information, including name, email, phone number, role, school, region, language, and authentication identifiers.
- Student transportation information, including student name, grade or year, assigned school, route, stop, attendance, check-in status, and bus assignment.
- Driver, substitute, route, stop, shift, trip, vehicle, incident, and operational records.
- Precise driver-device location during authorized active trips, including limited background-location processing needed to keep the bus visible while the trip is active.
- Payment, payout, refund, receipt, order, and billing status. Payment processors—not EasySchoolBus—handle complete card details.
- School store and guest checkout information, including buyer name and contact details, product, quantity, school, order status, and fulfillment information.
- Messages, support requests, attachments, notification tokens, and delivery/read status.
- Technical and security information, including browser or device type, app version, IP-derived anti-abuse identifiers, crash and error logs, and security events.
- Optional public-page analytics, including page visits, approximate location, device and browser information, only when analytics consent is provided where the consent banner is shown.
3. How We Use Information
- Authenticate users, determine roles, restore sessions, and enforce school- and region-based permissions.
- Operate routes, trips, live tracking, student check-in, attendance, incidents, notifications, messages, stores, payments, reporting, and customer support.
- Prevent fraud, spam, unauthorized access, duplicate submissions, and other abuse.
- Respond to demos, partnership, school onboarding, support, privacy, billing, and security requests.
- Measure public website use and improve reliability when optional analytics is enabled.
- Meet accounting, safety, contractual, and legal obligations.
4. Driver Location
Precise driver location is processed only for authorized transportation functions such as live trip visibility, arrival information, navigation, safety, and operational records. Access is limited by role and school relationship. Active-trip tracking should stop when the driver ends the trip or disables the applicable online/tracking function. We do not sell location data.
5. Payments, Stores, and Affiliate Links
Stripe and other enabled regional providers may process payments and connected-account payouts under their own privacy terms. EasySchoolBus stores transaction references and status but not full card numbers or security codes.
A school may share a public store link with people who do not have a bus-service account. Guest buyers provide the information needed to process and fulfill an order. Product-discovery links, including Amazon affiliate links where enabled, may open an external website and include a referral identifier. No student route, attendance, or live location data is included in those referral links.
6. Browser Storage, Cookies, and Analytics
Essential browser storage supports sign-in, security, language, region, accessibility, and consent preferences. Google Analytics is optional and is initialized only after analytics consent on the current public website. You can choose “Essential only” in the consent banner. See our Cookie Policy for more information and browser-control instructions.
7. When We Share Information
- With authorized schools, transportation staff, drivers, substitute drivers, parents, and guardians according to their role and school relationship.
- With service providers required to host, secure, operate, monitor, message, map, process payments, and support the service. See the Subprocessors page.
- With regulators, law enforcement, emergency responders, or other parties when legally required or reasonably necessary to protect safety and legal rights.
- With a successor in connection with a merger, financing, acquisition, reorganization, or asset transfer, subject to appropriate protections.
We do not sell personal information or student transportation data, and we do not use student information for behavioral advertising.
8. Student and Children’s Privacy
Student data is limited to authorized school transportation and related school-service purposes. Schools and operators must use the service consistently with applicable student-privacy requirements and their agreements with families. EasySchoolBus will support appropriate requests to access, correct, restrict, or delete student information. Additional school commitments are described in School Data Privacy.
9. Legal Bases and Regional Rights
Depending on the service and region, processing may be based on performance of a contract, legitimate operational or safety interests, compliance with law, school authorization, or consent. The service currently has regional versions for the United States, Canada, the United Kingdom, Australia, and the United Arab Emirates. Applicable rights may include access, correction, deletion, restriction, objection, portability, consent withdrawal, and a complaint to a local regulator.
UK users may complain to the UK Information Commissioner’s Office. Other users may contact their applicable federal, state, provincial, territorial, national, or emirate authority.
10. Retention
- Account and school records are retained while the relationship is active and for a reasonable period afterward for security and dispute resolution.
- Payment, payout, invoice, refund, and tax records may be retained for up to seven years where required.
- Trip, attendance, route, incident, and location history may be retained for up to twelve months unless a school agreement, safety need, or applicable law requires a different period.
- Public enquiries and support records are retained only as long as reasonably needed to respond, establish history, prevent abuse, and meet legal obligations.
11. Security and International Processing
We use encrypted transport, Firebase security rules, server-side validation, role-based access, restricted administrative operations, rate limiting, and payment-provider tokenization. Service providers may process data in countries outside the user’s country. Where required, appropriate contractual or legal transfer safeguards should be used. No service can guarantee absolute security. See Security.
12. Your Choices and Requests
You may request access, correction, deletion, restriction, export, or other applicable action using the Support form. Parents can also contact their school to correct transportation records. We may need to verify identity and authority before completing a request.
13. Changes
We may update this policy as the service, providers, or legal requirements change. Material changes will be identified by the updated date and may also be communicated in the app, dashboard, or email.
14. Contact
Easy School Bus Management
Website: easy-way-manage.web.app
Support and privacy requests: Support form
Email: fuad@easywaymange.com